Donation Door Attendant

Goodwill Industries of Southwest Florida; Naples (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO) and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant to greet donors, receive and record donations, and help sort merchandise at our Naples location. This part-time, front-line role supports smooth store operations and creates a positive first impression for donors.

You'll stand for long periods, lift up to 40 pounds solo (100 with a team), and provide attentive customer service while following guidelines to keep donation areas safe and organized. Training provided.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail and/or stock handling preferred.
• Ability to lift and move items; independently up to 40 pounds and team up to 100 pounds.
• Able to stand for long periods and work where temperatures or climate can fluctuate.

Responsibilities

• Greet donors warmly and receive, record, and sort donations.
• Provide excellent customer service while representing Goodwill as a front-line team member.
• Assist with processing, cleaning, and preparing merchandise to support store operations.
• Maintain clean, organized, and safe donation and work areas; complete tasks assigned by supervisors.

Skills

Customer service

Physical stamina

Color vision

Basic math

Education

High school diploma or equivalent

Job description

Job Title: Donation Door Attendant

Location: 10455 Tamiami Trl N, Naples, FL

Employment Type: Part-Time / Hourly

Goodwill Southwest Florida is seeking a friendly and dependable Donation Door Attendant to provide exceptional service to donors and support the efficient flow of donated goods. This front-line role is essential in creating a positive first impression by greeting donors, receiving and recording donations, and ensuring items are sorted and processed according to established guidelines. The ideal candidate is customer-focused, adaptable, and ready to assist with a variety of tasks that help keep our retail operations running smoothly.

Key Responsibilities:

• Greet donors warmly and receive, record, and sort donations in accordance with Kaizen guidelines.
• Provide excellent customer service while representing Goodwill as a front-line team member.
• Assist with processing, cleaning, and preparing merchandise to support efficient store operations.
• Maintain clean, organized, and safe donation and work areas, completing additional tasks assigned by supervisors.

Qualifications:

• High school diploma or equivalent preferred.
• Experience in retail and/or stock handling preferred.
• Ability to stoop, reach, twist, lift, push, pull and move items; independently lift and carry a minimum of 40 pounds and team lift up to 100 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.
• Able to see and recognize colors.
• Knowledge of basic math skills.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement