Donor Communications Coordinator

Oregon-Shakespeare-Festival; Ashland (OR); On-site; USD 60,000 - 65,000; Full time

Job summary

Oregon Shakespeare Festival in Ashland, Oregon, is seeking a Donor Communications Coordinator. This full-time, exempt role reports to the Director of Giving and Engagement and partners with Marketing to develop donor-centric content.

You will coordinate communications, produce materials, and capture multimedia content for engagement and fundraising campaigns. The position emphasizes collaborative teamwork and timely, high-quality donor communications.

Qualifications

• Draft, edit, and adapt messaging for diverse audiences.
• Coordinate multiple projects, deadlines, and stakeholders.
• Coordinate effectively across departments.
• Strong organizational skills and attention to detail.
• Experience using email marketing platforms such as Prospect2, Active Campaign, or Mailchimp.

Responsibilities

• Coordinate and produce donor communications and invitations.
• Support major gifts, campaigns, and donor stewardship messaging.
• Coordinate video and audio content capture and use for donor storytelling.
• Partner with Marketing on content and timelines and ensure alignment with strategy.
• Ensure timely, accurate, high-quality materials are delivered.
• Manage audience segmentation and lists with analytics support.

Skills

Communication

Project management

Cross-functional collaboration

Organizational skills

Editing & writing

Tools

Prospect2

Active Campaign

Mailchimp

Job description

Description

Now Hiring: Donor Communications Coordinator
Department: Development | Reports to: Director of Giving and Engagement
Status: Full-Time, Exempt
Salary Range: $60,000-$65,000 annually
Location: Ashland, OR

The Coordi nator serves as the primary coordi nator betwee n the Developme n t a n d Marketi n g departme n ts for commu n i and collateral. They work with the Director of Givi n g a n d E n gageme n t to e n sure that developme n t priorities are tra n slated i n to high-quality co n te n t a n d that orga n izatio n al creative resources are effectively leveraged to support fu n draisi n g a n d e n gageme n t goals.

Development Communications Execution

• Coordinate and produce communications under the leadership of the Director of Giving and Engagementto support:
• membership and annual fund
• Artistic Directors Circle (ADC)
• major gifts and campaign efforts
• donor stewardship and engagement
• Event invitations, confirmations, and follow-up messaging
• Ensure communications are:
• timely, accurate, and well-produced
• aligned with event execution and donor engagement strategy
• coordinated with Donor Engagement Operations Manager to ensure consistency across experience and messaging

Content Production & Material Development

• Draft, format, and produce communication materials including:
• donor emails and correspondence
• event communications and invitations
• stewardship updates and impact materials
• proposal support materials
• Adapt messaging frameworks into audience-specific communications

Video & Audio Content Capture and Utilization

• Under the direction of the Director of Giving and Engagement, coordinate and support the capture of video and audio content during:
• donor events
• artistic and behind-the-scenes moments
• Ensure content is:
• recorded effectively
• trimmed and assembled
• organized and accessible
• leveraged for donor communication, stewardship, and campaign storytelling
• Coordinate with Marketing to develop compelling multi-media content that enhances donor engagement

Marketing Partnership & Creative Coordination (Critical Function)

• Serve as the primarycoordinatorbetween Development and Marketingas it relates to communications and collateral
• Partner closely with Marketing teams, including:
  • content creators
  • graphic designers
  • photographers
  • videographers
• Coordinate development communication requests and content needs with Marketing, including:
  • creative content requests
  • campaign materials
  • donor-facing storytelling assets
• Coordinate:
  • communication of Development priorities to Marketing and assist in tracking deliverables against agreed-upon timelines.
  • Delivery offinal productsthatmeet Development needs

Project Coordination & Workflow Management

• Coordinate andtrackcommunication timelines and deliverables across the Development team
• Coordinate with:
  • Director of Giving & Engagement on planning and priorities
  • Director of Campaign & Major Gifts on campaign deliverables
• Gift Officers on donor-facing materials
• Ensure efficient movement of projects from concept to completion

Audience & List Coordination

• Coordinate audience segmentation and communication lists in partnership with:
  • Director of Giving Operations & Analytics
• Ensure communications reach the appropriate audiences
• Support execution of targeted communications

Accountability

Development communications and content are delivered ontime, accurately executed, aligned with articulated development strategies, and support donor engagement and stewardship goals.

Minimum Qualifications & Skills

• Demonstrated ability to draft, edit, and adapt messaging for diverse audiences.
• Experiencecoordinating multipleprojects, deadlines, and stakeholders.
• Ability to coordinate effectively across departments.
• Strong organizational skills and attentionto detail.
• Experienceusing Prospect2, Active Campaign, Mailchimp, or other email marketing platform.

Preferred Qualifications & Skills

• Experience infundraising communications ornonprofit marketing.
• Experience working with creative teams including graphic designers, photographers, videographers, and content creators.
• Familiarity with audience segmentation, donor communications planning, and campaignexecution.
• Experience with project and taskmanagement platforms such as Asana,Airtable, or similar tools.
• Basic proficiency with video editing, Canva, or other editing tools.

Compensation: $60,000- $65.000 DOE

Equal Opportunity Employer
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