Development & Engagement Coordinator

Families in Transition; Manchester (NH); On-site; USD 52,000 - 66,000; Full time

Job summary

Families in Transition seeks a Development & Engagement Coordinator in Manchester, NH to drive fundraising and engagement activities. You will coordinate annual giving campaigns, donor stewardship, volunteer programs, and marketing communications to keep projects on track and aligned with our mission.

The ideal candidate is organized, collaborative, and passionate about connecting donors, volunteers, and community members to Families in Transition’s mission.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 3-4 years of experience in development, fundraising, or engagement roles.
• Excellent project management skills and ability to handle complex timelines and multiple projects.
• Ability to work independently and as part of a team.
• Excellent time management and high attention to detail.

Responsibilities

• Coordinate annual development and engagement calendars and timelines.
• Manage donor stewardship activities and donor communications.
• Support fundraising campaigns (Giving Tuesday, NH Gives, year-end) and recurring giving.
• Coordinate volunteer engagement, recruitment, onboarding, and recognition.
• Gather impact stories and program updates for communications and campaigns.

Skills

Project management

Communication

Donor relations

Team collaboration

Organizational skills

Education

Bachelor's degree or equivalent

Job description

JOB SUMMARY

The Development & Engagement Coordinator is the driving force behind our fundraising and engagement efforts. This role coordinates annual giving campaigns, donor stewardship activities, volunteer engagement initiatives, and marketing communications to ensure projects stay on track and goals are achieved. The ideal candidate is organized, collaborative, and passionate about connecting donors, volunteers, and community members to our mission.

Description

JOB SUMMARY

The Development & Engagement Coordinator is the driving force behind our fundraising and engagement efforts. This role coordinates annual giving campaigns, donor stewardship activities, volunteer engagement initiatives, and marketing communications to ensure projects stay on track and goals are achieved. The ideal candidate is organized, collaborative, and passionate about connecting donors, volunteers, and community members to our mission.

Essential Functions

Development Coordination

• Develop and maintain the organization's annual development and engagement calendar.
• Align department timelines and key deadlines for fundraising, stewardship, volunteer engagement, and communications activities.
• Maintain organized systems, procedures, and workflows that improve department efficiency and consistency.
• Represent Families in Transition at events, external meetings, and community functions.

Annual Giving Management

• Facilitate annual fundraising activities and fundraising schedules.
• Manage annual appeal workflows, timelines, and deliverables.
• Spearhead Giving Tuesday, NH Gives, and year-end fundraising campaigns.
• Support recurring and monthly giving initiatives.
• Collaborate with the Database Manager on donor segmentation, campaign lists, and donor tracking.
• Administer donor stewardship and retention activities.
• Support donor acquisition and re-engagement efforts.
• Track annual giving deliverables, milestones, and results.

Marketing & Communications Coordination

• Coordinate production schedules, approvals, and project deliverables.
• Gather stories, testimonials, photos, impact data, and program updates for fundraising and stewardship communications.
• Maintain the organizational communications calendar.
• Support the creation and distribution of content that strengthens donor, volunteer, and community engagement.

Volunteer Engagement Support

• Develop volunteer communications and outreach efforts.
• Support volunteer recruitment campaigns and onboarding processes.
• Organize volunteer recognition and stewardship activities.
• Track volunteer engagement activities and key milestones.
• Assist with volunteer reporting and documentation.
• Coordinate logistics and communications associated with volunteer engagement initiatives

Requirements

MINIMUM REQUIREMENTS (Education/Experience/Certificates/Licenses)

• Requires a Bachelor’s Degree or equivalent relevant work experience
• 3-4 years of experience
• Excellent project management skills and the ability to manage complex timelines and multiple projects
• Ability to work both independently and as part of a team
• Excellent time management skills
• Well organized and detail-oriented

Preferred Qualifications

• Experience working in donor, member, or client services, or related customer service or analyst role