Donor Center Plasma Technician & Designated Trainer

Octapharma Plasma, Inc.; Lewisville (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Formal training

Health insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Job summary

Octapharma Plasma, Inc. is seeking a donor center technician to determine donor eligibility, collect plasma, and process products in a compliant environment. You will work with automated plasmapheresis equipment and maintain accurate records.

The role emphasizes exceptional donor service, strict adherence to SOPs, and collaboration with Quality Assurance on CAPA and continuous improvement initiatives. Some travel may be required.

Qualifications

• High school diploma or GED.
• Three months’ experience in clerical or customer service position preferred.

Responsibilities

• Ensure compliance with state, federal, and industry regulations to maintain production standards.
• Deliver high level customer service and positive donor experience.
• Assess donor eligibility by vitals and testing per SOPs.
• Monitor donor conditions during procedures for safety and quality.
• Operate automated plasmapheresis equipment and troubleshoot alarms.
• Collect, process, and store plasma products with proper temperature monitoring.
• Maintain donor center equipment and perform quality control checks.
• Keep work areas clean and FIFO inventory methods.
• Maintain records and confidentiality per SOPs.
• Mentor and train junior technicians as a Designated Trainer; collaborate with QA on CAPA.
• Oversee donor flow, scheduling meals and center schedules.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Numerical literacy

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a donor center technician to determine donor eligibility, collect plasma, and process products in a compliant environment. You will work with automated plasmapheresis equipment and maintain accurate records.

The role emphasizes exceptional donor service, strict adherence to SOPs, and collaboration with Quality Assurance on CAPA and continuous improvement initiatives. Some travel may be required.