Plasma Center Technician I – Donor Safety & Processing

Octapharma Plasma, Inc.; Maple Heights (OH); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a donor center technician to determine donor eligibility, collect plasma, and process products while upholding compliance with FDA SOPs, OSHA, CLIA, and GMP. You will help ensure donor safety and high-quality plasma products in a fast-paced center.

The role emphasizes accurate documentation, equipment operation, and maintaining clean facilities, with duties spanning from venipuncture support to processing of plasma products and shipments.

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months' experience in clerical or customer service position preferred.

Responsibilities

• Ensure compliance with state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, includingVitals, microhematocrit, total protein testing, and donor registration.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms and troubleshoot alerts.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and shipment preparation.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances.
• Maintain cleanliness of donor center and work areas; ensure professional appearance and safe disposal of biohazardous waste.
• Maintain and perform quality control on donor center equipment per SOPs.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining collection ratios and donor safety.
• Troubleshoot machine issues and perform routine quality control checks on equipment.

Skills

Basic computer knowledge

Customer service

Bilingual in Spanish

Organizational skills

Communication skills

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a donor center technician to determine donor eligibility, collect plasma, and process products while upholding compliance with FDA SOPs, OSHA, CLIA, and GMP. You will help ensure donor safety and high-quality plasma products in a fast-paced center.

The role emphasizes accurate documentation, equipment operation, and maintaining clean facilities, with duties spanning from venipuncture support to processing of plasma products and shipments.