Donor Center Operations Leader

Octapharma Plasma, Inc.; Town of Florida (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Octapharma Plasma, Inc. is seeking a leader to manage daily donor center operations in a regulated environment. You will ensure compliance with FDA SOPs, OSHA, CLIA, and GMP while driving quality, safety, and efficiency across departments.

You will lead inspections, CAPA actions, training programs, and staffing decisions, fostering an inclusive culture. The role requires hands-on leadership and strong communication in a fast-paced setting.

Qualifications

• High School Diploma or GED with 12 months applicable experience.
• 1 year of operations and/or process management/supervisory experience preferred.
• 1 year of people management preferred including recruiting, training, etc.
• Trained in all production areas.

Responsibilities

• Manage daily donor center operations and ensure compliance with FDA SOPs, OSHA, CLIA, GMP.
• Assist with inspections, CAPA, audits, and corrective actions with other departments.
• Lead quality improvement initiatives to enhance efficiency and processes.
• Promote Safety, Health, and Environmental policies and provide safety training.
• Oversee preventive maintenance and ensure equipment readiness and clean facilities.
• Protect product and sample storage integrity and manage shipments and recalls per SOPs.
• Support production targets, cost optimization, and inventory management.
• Provide input on employee performance, hiring, promotions, and terminations.
• Foster an inclusive culture and adherence to HR policies and relations practices.
• Act as a Designated Trainer for on-the-job and certification training.
• Maintain leadership visibility through area walkthroughs and productivity support.
• Cultivate donor relationships, address complaints, and support marketing initiatives.
• Manage scheduling, payroll records, and staff meetings for resource efficiency.
• Monitor KPIs and address deficiencies with leadership as needed.
• Perform other related duties as assigned.

Skills

Operations management

People management

Regulatory compliance

Quality improvement

Training

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Octapharma Plasma, Inc. is seeking a leader to manage daily donor center operations in a regulated environment. You will ensure compliance with FDA SOPs, OSHA, CLIA, and GMP while driving quality, safety, and efficiency across departments.

You will lead inspections, CAPA actions, training programs, and staffing decisions, fostering an inclusive culture. The role requires hands-on leadership and strong communication in a fast-paced setting.