Donor Center Experience Specialist

Goodwill of North Georgia; McDonough (GA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid time off for vacation and publicH

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia in McDonough, GA is seeking a Donor Specialist to sort and grade donated goods for our retail stores. This full-time, hourly role pays $14.50 per hour and supports our mission to help local job seekers find meaningful work.

You will process donations quickly, maintain a clean donor area, assist donors, and follow SOPs while delivering friendly guest service and teamwork with staff.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Basic math and reading skills required.
• Good oral and written communication skills in English.
• Must be 18+ to operate forklift.

Responsibilities

• Display a professional, patient and “people first” attitude with guests.
• Provide a donation receipt to each guest at donation.
• Handle guest questions and resolve problems per SOPs.
• Sort donations into designated categories.
• Communicate with management when necessary.
• Follow training playbooks and work instructions.
• Promote cooperation and teamwork with peers.
• Maintain a neat, organized donor door area/ADC.
• Adhere to safety practices and report hazards.
• Assist truck drivers with loading/unloading donations.
• Attend and complete trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

Oral and written communication

Guest service

Teamwork

Education

High School Diploma or GED

Tools

Forklift certification

Job description

Goodwill of North Georgia in McDonough, GA is seeking a Donor Specialist to sort and grade donated goods for our retail stores. This full-time, hourly role pays $14.50 per hour and supports our mission to help local job seekers find meaningful work.

You will process donations quickly, maintain a clean donor area, assist donors, and follow SOPs while delivering friendly guest service and teamwork with staff.