Donor Campaign Data & Payments Specialist

United Way of Palm Beach County; West Palm Beach (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

United Way of Palm Beach County is seeking a Campaign Processing Specialist to handle day-to-day pledge processing, data entry, and information analysis in our donor CRM. You will ensure timely, accurate entries for campaigns, grants, events, and related financial records in a GAAP-compliant framework.

The role involves managing payments across multiple channels, performing reconciliations, and producing reports to support Finance staff.

Qualifications

• High-volume data processing experience preferred.
• Experience with accounts receivable and financial data entry.
• Nonprofit donor databases experience (Raiser’s Edge, Blackbaud, Salesforce) preferred.

Responsibilities

• Process pledges, cash receipts, and adjustments into the CRM daily with accuracy and controls.
• Oversee payment lifecycles (credit cards, ACH, cash, payroll deduction) and ensure proper posting to donor accounts.
• Support data reporting, daily reconciliations, and data hygiene within the CRM.

Skills

Advanced Excel

CRM proficiency

Numerical aptitude

AI

Education

High School diploma

Associate's degree

Bachelor's degree

Tools

Raiser's Edge

Salesforce

Blackbaud CRM

Andar

Job description

United Way of Palm Beach County is seeking a Campaign Processing Specialist to handle day-to-day pledge processing, data entry, and information analysis in our donor CRM. You will ensure timely, accurate entries for campaigns, grants, events, and related financial records in a GAAP-compliant framework.

The role involves managing payments across multiple channels, performing reconciliations, and producing reports to support Finance staff.