Campaign Success & Data Operations Specialist

United-Way-of-Metropolitan-Dallas-In; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement savings

Life & AD&D

PTO

Parental Leave

Job summary

United Way of Metropolitan Dallas is seeking a Campaign Support Specialist to lead workplace online giving campaigns, configure sites, and manage data for accurate reporting. You will create broadcasts, test integrations, and liaise with Finance, IT, and partners to ensure seamless donor experiences.

The role requires advanced Excel skills, strong communication, and the ability to handle multiple campaigns with precision and urgency in a fast-paced environment.

Qualifications

• Experience with SaaS, CRM systems, and data imports/exports.
• Advanced proficiency in Excel for data management and reporting.
• Knowledge of HTML, CSS, and email broadcasting technologies; Photoshop is a plus.
• Strong communication, time management, and customer service skills.
• Detail-oriented with ability to manage multiple priorities to deadlines.

Responsibilities

• Plan, configure, test, and deploy workplace online giving campaigns.
• Coordinate timelines, priorities, and communications with stakeholders.
• Configure giving sites within the platform per client requirements.
• Create, test, schedule, and deploy email communications.
• Format, cleanse, and import data with data integrity and security.
• Reconcile online giving transactions with the CRM system.
• Collaborate with Finance, IT, Development, and partners to resolve issues.
• Provide technical support to donors and campaign volunteers.
• Prepare and optimize images for campaign websites.

Skills

Advanced Excel

CRM systems

Data imports/exports

HTML/CSS basics

Email broadcast tools

SaaS experience

Adobe Photoshop

Analytical thinking

Customer service

Communication skills

Time management

Multitasking

Teamwork

Problem-solving

Education

Bachelor’s degree with a technology focus

Tools

Adobe Photoshop

Job description

United Way of Metropolitan Dallas is seeking a Campaign Support Specialist to lead workplace online giving campaigns, configure sites, and manage data for accurate reporting. You will create broadcasts, test integrations, and liaise with Finance, IT, and partners to ensure seamless donor experiences.

The role requires advanced Excel skills, strong communication, and the ability to handle multiple campaigns with precision and urgency in a fast-paced environment.