Donations & Store Operations Specialist

Greater Rochester Habitat; City of Rochester (NY); Hybrid; USD 15,000 - 19,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) match

Paid family leave

Paid time off

Volunteer time off

12 holidays

Job summary

The Greater Rochester Habitat ReStore Associate helps run daily store operations, assisting shoppers, donors, and volunteers. Duties include processing merchandise, organizing donations, driving the donation truck, and representing Habitat for Humanity's mission to build homes and communities.

Based in Rochester, NY, the role combines retail and warehouse work, in all weather, with standing and movement throughout the day. A strong customer-service mindset and volunteer leadership are essential.

Qualifications

• Valid NYS Driver’s License and insurable driving record.
• Ability to lift 50 lbs regularly, heavier with assistance.
• Retail and customer service experience preferred.
• Ability to communicate effectively in English, multilingual is a plus.
• Comfortable standing, bending, and moving throughout the day.
• High school diploma or equivalent required.

Responsibilities

• Deliver excellent customer service to shoppers and donors
• Drive donation truck
• Load/unload both large and small donations safely
• Screen donations, thank donors, complete paperwork
• Receive, price, and organize donated items
• Maintain clean, safe, and inviting store and warehouse spaces
• Operate the cash register as needed
• Lead and support volunteers

Skills

Customer service

English communication

Team collaboration

Truck driving

Physical stamina

Education

High school diploma or equivalent

Job description

The Greater Rochester Habitat ReStore Associate helps run daily store operations, assisting shoppers, donors, and volunteers. Duties include processing merchandise, organizing donations, driving the donation truck, and representing Habitat for Humanity's mission to build homes and communities.

Based in Rochester, NY, the role combines retail and warehouse work, in all weather, with standing and movement throughout the day. A strong customer-service mindset and volunteer leadership are essential.