Donations & Retail Specialist

MERS Goodwill; Los Angeles (CA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Monthly Bonus up to $250

Medical benefits

Dental and Vision benefits

403(B) Retirement

401(A) Retirement

PTO Accrual up to 15 days

Employee store discount

Paid holidays

Flexible Schedules

Career Growth Opportunities

Job summary

MERS Missouri Goodwill is seeking a Retail Processor for our Marion Store - Outer team. Earn $15.50 per hour plus a monthly bonus up to $250 and full-time benefits. No degree required, must be able to sort donations, price items with AMI software, and deliver friendly customer service.

Responsibilities include handling donations, organizing items, maintaining store cleanliness, and working with team members to uphold safety and policies. Flexible schedules and growth opportunities are available.

Qualifications

• No degree required; High School Diploma/GED preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sort donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone. Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Uses safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Effective communication

Organized

Math skills

Education

High School Diploma/GED Preferred

Tools

AMI pricing software

Job description

MERS Missouri Goodwill is seeking a Retail Processor for our Marion Store - Outer team. Earn $15.50 per hour plus a monthly bonus up to $250 and full-time benefits. No degree required, must be able to sort donations, price items with AMI software, and deliver friendly customer service.

Responsibilities include handling donations, organizing items, maintaining store cleanliness, and working with team members to uphold safety and policies. Flexible schedules and growth opportunities are available.