Donations & Retail Processing Specialist

MERS / Missouri Goodwill Industries; Cape Girardeau (MO); On-site; USD 43,394,000 - 45,461,000; Full time

Benefits offered by this job

Monthly bonus up to $250

Medical benefits

Dental and vision

Life and AD&D insurance

Retirement plans

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries in Cape Girardeau, MO seeks a Retail Processor to join the Silver Spring team. This hourly, full-time role supports the mission "Changing Lives Through the Power of Work!" by handling donations, pricing items, and assisting customers.

Qualified candidates need no degree; HS Diploma/GED preferred, good communication, organization, basic math, and a commitment to respectful service.

Qualifications

• High School Diploma/GED preferred; no degree required.
• Ability to communicate effectively with co-workers, customers, and management.
• Organized and able to interact with a diverse workforce.
• Basic math skills: addition, subtraction, multiplication, and division.

Responsibilities

• Handles donations with care and respect.
• Sorts donated and purchased goods into categories (sales floor, seasonal, online, outlet, trash).
• Inspects goods and prices items using the AMI pricing software.
• Maintain store area cleanliness and organize stock efficiently.
• Provide positive customer service in person and over the phone.
• Ensure safety and follow store policies; work cross-functionally with teams.
• PTO accrual, holidays, and flexible scheduling are offered.

Skills

Communication

Organizational skills

Math skills

Customer service

Education

HS Diploma/GED preferred

Tools

AMI pricing software

Job description

MERS/Missouri Goodwill Industries in Cape Girardeau, MO seeks a Retail Processor to join the Silver Spring team. This hourly, full-time role supports the mission "Changing Lives Through the Power of Work!" by handling donations, pricing items, and assisting customers.

Qualified candidates need no degree; HS Diploma/GED preferred, good communication, organization, basic math, and a commitment to respectful service.