Donations & Retail Operations Specialist

MERS / Goodwill; Saint Charles (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Monthly Bonus up to $250.00

Employee store discount

Paid holidays

Flexible Schedules

Career Growth Opportunities

Job summary

MERS/Missouri Goodwill Industries is seeking a Retail Processor for our St Peters Store - Harvester team. This hourly, full-time position supports a mission-driven store environment with a focus on donations, pricing, and customer service.

The role offers an hourly rate of $15.50 and a monthly bonus potential of up to $250, plus benefits for eligible full-time staff and opportunities for growth within the organization.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
• Identify and price items within the guidelines of the AMI pricing software.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone. Upholds store cleanliness standards by sweeping, dusting, mopping and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Customer service

Communication

Organization

Math basics

Education

High School Diploma/GED Preferred

Job description

MERS/Missouri Goodwill Industries is seeking a Retail Processor for our St Peters Store - Harvester team. This hourly, full-time position supports a mission-driven store environment with a focus on donations, pricing, and customer service.

The role offers an hourly rate of $15.50 and a monthly bonus potential of up to $250, plus benefits for eligible full-time staff and opportunities for growth within the organization.