Donations Receiving & Customer Experience Champion

Vapor Thrift Store; Birmingham (AL); On-site; USD 21,000 - 27,000; Full time

Job summary

Vapor Thrift Store in Birmingham, AL is seeking a Receiving Associate to welcome donors, sort donations, and carefully select items for resale. You will help unload donor vehicles, inspect items, and keep the donation area tidy throughout the day.

The role emphasizes excellent customer service, a friendly, energetic attitude, and the ability to enforce policies kindly. You may participate in opening/closing tasks and local staff meetings as needed.

Qualifications

• Must have excellent customer service skills with a upbeat, joyful demeanor.
• Able to lift 50+ pounds unassisted.
• Able to work outdoors in all year-round temperatures.
• Kindly enforce store policies on non-accepted items.

Responsibilities

• Greet donors and engage customers with respect, optimism and joy.
• Sort donations and select sellable items for sale.
• Unload donor vehicles quickly and efficiently.
• Inspect donated items for quality and sort accordingly.
• Maintain a clean and organized donation area all day.
• Open/close procedures and checklist when scheduled.
• Trash removal and exterior cleanliness of the store area.

Skills

Customer service

Positive demeanor

Clear communication

Teamwork

Lift 50+ pounds

Job description

Vapor Thrift Store in Birmingham, AL is seeking a Receiving Associate to welcome donors, sort donations, and carefully select items for resale. You will help unload donor vehicles, inspect items, and keep the donation area tidy throughout the day.

The role emphasizes excellent customer service, a friendly, energetic attitude, and the ability to enforce policies kindly. You may participate in opening/closing tasks and local staff meetings as needed.