Receiving Team Member (Trussville)

Vapor Thrift Store; Birmingham (AL); On-site; USD 18,000 - 22,000; Full time

Job summary

Vapor Thrift Store in Birmingham, AL is seeking a Receiving Associate to help drive store profitability by greeting donors, sorting donations and selecting sellable items.

You will unload donor vehicles, inspect items, maintain a clean donation area, and assist with opening/closing duties. The role requires lifting 50+ pounds, working outdoors in all weather, and enforcing store policies with courtesy and respect.

Qualifications

• Excellent customer service skills with a positive, upbeat demeanor.
• Must be able to work outdoors in all weather conditions.
• Able to repeatedly lift 50+ pounds unassisted.
• Able to pleasantly enforce store policies with donors.
• Strong attention to safety and cleanliness of donation areas.
• This position requires 32–40 hours per week and minimal local travel.

Responsibilities

• Greet donors and treat them with respect and joy.
• Sort donations and select sellable items for the floor.
• Assist customers and answer questions about donations.
• Unload donor vehicles quickly and safely.
• Inspect items for quality and proper placement.
• Maintain a clean, organized donation area throughout the day.
• Open/close the store when scheduled; complete opening/closing checklists.
• Manage trash/recycling and exterior cleanliness.

Skills

Customer service

Physical stamina

Policy enforcement

Team communication

Job description

Position Reports to: Warehouse Assistant Store Manager

Position Description:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Capability Requirements: The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

• Urgent Pursuit
• Sacrificial Service
• Intentional Development
• Clear Communication
• Complete Alignment
• Excellent Execution

3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor

4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)

5. Able to kindly, but firmly enforce VTS policies on non-accepted items

6. Repeatedly lift 50+ pounds unassisted

7. Quickly and efficiently evaluate “keep or trash” for all donated items

Time Requirements:

This position will require between 32-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

• Excellent Customer Service
  • Greet every customer and treat them with respect, optimism and joy at all times
  • Answer any and all questions for customers
  • Assist with any customer needs
  • Properly thank each customer for their business and donation
  • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
  • Share the vision and mission of Vapor Ministries with customers
• Receiving
  • Quickly and efficiently unload all donor vehicles
  • Inspect each donated item for quality and condition and sort to proper department or trash
  • Maintain a clean and organized donation area throughout the work day
  • Remove all trash/recycling to the dumpster areas
  • Retrieve and load furniture for customers that are sold inside the store
• Opening/Closing
  • If scheduled to open or close, perform and complete the opening/closing checklist procedures
• Housekeeping
  • Ensure a properly organized workspace during operating hours
  • Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day
• Trash & Exterior Excellence
  • Maintain the cleanliness of the dumpster and overflow areas
  • Maintain the cleanliness and visual excellence of the exterior areas of the store

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.