Mission-Driven Support & Operations Lead

Vapor Thrift Store; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Vapor Thrift Store in Birmingham, AL is seeking a hands-on team member to deliver excellent customer service and support daily store operations. You will greet customers, answer questions, assist with their needs, and help share our mission.

The role includes processing and receiving merchandise, meeting daily goals, opening and closing duties, housekeeping, and fostering a culture aligned with our values. Local on-site work required.

Qualifications

• Must be highly organized with efficient output.
• Knowledge of items in department(s) or willingness to learn.
• Decisive in evaluating merchandise quality, price, and presentation.
• Ability to stand for up to 4 hours and lift up to 50 pounds.

Responsibilities

• Excellent Customer Service: greet customers, respond to questions, assist needs, escalate concerns, share mission.
• Processing and Receiving: sort, price, stock items; meet processing goals; adjust pricing with guidance.
• Opening and Closing: open/close at least 1 day per week; follow opening/closing checklist.
• Housekeeping: keep workspace organized and ready for next day.
• Cultural Leadership: drive culture and values, engage team, hold regular meetings.

Skills

Highly organized

Decisive

Knowledgeable of department items

Stand for 4 hours

Lift up to 50 pounds

Job description

Vapor Thrift Store in Birmingham, AL is seeking a hands-on team member to deliver excellent customer service and support daily store operations. You will greet customers, answer questions, assist with their needs, and help share our mission.

The role includes processing and receiving merchandise, meeting daily goals, opening and closing duties, housekeeping, and fostering a culture aligned with our values. Local on-site work required.