Donations Processor & Retail Floor Associate

Goodwill of Central and Coastal Virginia; Hampton (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking an associate to contribute to the mission by maximizing efficiency and store appearance in a retail setting. You will process donations, label items, and ensure a smooth flow of goods to the sales floor.

The role requires ability to lift up to 50 pounds, work evenings/weekends as needed, and pass a background check. No prior experience required; training provided, with a focus on customer service and teamwork.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Responsibilities

• Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.
• Sorts raw material—categorize for store use, salvage, trash.
• Stands and tags donated items according to Goodwill's rotation system.
• Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards.
• Produces appropriate number of items each day according to Goodwill's minimum standards.
• Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
• Demonstrates an enthusiastic and positive attitude.
• Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
• Able to be cross trained in multiple production and customer service positions.
• Adheres to Assets Protection control and compliance procedures.
• Able to communicate effectively with customers, peers and management.
• Adheres to work schedule.
• Able to handle the physical requirements to accomplish daily responsibilities.

Skills

Customer Focus

Communication

Drives for Results

Lives the Values

Job Skills Knowledge

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking an associate to contribute to the mission by maximizing efficiency and store appearance in a retail setting. You will process donations, label items, and ensure a smooth flow of goods to the sales floor.

The role requires ability to lift up to 50 pounds, work evenings/weekends as needed, and pass a background check. No prior experience required; training provided, with a focus on customer service and teamwork.