Donations Processor & Merchandising Specialist

Goodwill Southwest Florida; Lehigh Acres (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

403(b) retirement plan

Paid time off

Employee discounts

Tuition reimbursement

Employee assistance program

Job summary

Goodwill Southwest Florida is seeking a Retail Processor in Lehigh Acres, FL to receive, record, sort, and process donated goods using the Kaizen system. The role supports merchandising, customer service, donation processing, and other store operations to meet production goals.

The position requires team-oriented, safety-conscious individuals who can standing for long periods, lift up to 40 lbs, and flexibly work various shifts across full-time, part-time, or hourly schedules.

Qualifications

• High school diploma or equivalent preferred.
• Retail and/or stock handling experience preferred.
• Ability to listen to and follow instructions.
• Ability to communicate effectively.
• Ability to stand for extended periods and independently stoop, bend, kneel, push, and pull.
• Ability to recognize colors.
• Ability to lift up to 40 pounds.
• Ability to exercise good judgment, patience, and understanding.
• Knowledge of basic math skills.
• Ability to maintain a safe and clutter-free work environment.
• Ability to proactively learn about services and operations.
• Ability to occasionally work outdoors in varying temperatures and weather conditions.
• Ability to work a flexible schedule.

Responsibilities

• Receive, record, sort, and process donated goods according to Kaizen system and all RAW/Outlet sorting and labeling guidelines.
• Greet donors and customers in a friendly and professional manner while providing excellent customer service.
• Meet or exceed production goals by processing merchandise, accurately recording production, and supporting continuous process improvement.
• Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas.
• Sort, band, and organize hangers by type and follow all processing procedures, including rubber banding shoes and other designated requirements.
• Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards.
• Follow inventory rotation guidelines and established pricing procedures.
• Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses.
• Maintain a positive attitude when working with customers, clients, and co-workers.
• Follow all company policies and procedures.
• Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors.

Skills

Listening skills

Communication

Endurance

Lifting up to 40 lbs

Color recognition

Basic math

Education

High school diploma or equivalent

Job description

Goodwill Southwest Florida is seeking a Retail Processor in Lehigh Acres, FL to receive, record, sort, and process donated goods using the Kaizen system. The role supports merchandising, customer service, donation processing, and other store operations to meet production goals.

The position requires team-oriented, safety-conscious individuals who can standing for long periods, lift up to 40 lbs, and flexibly work various shifts across full-time, part-time, or hourly schedules.