Retail Processor: Donor Services & Merchandising

Goodwill Southwest Florida; Fort Myers (FL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Employee discounts

Tuition reimbursement

Employee Assistance Program

Job summary

Goodwill Southwest Florida in Fort Myers, FL seeks a part-time Retail Processor to receive, record, sort, and process donated goods using the Kaizen system. This role supports production goals, quality standards, merchandising, and customer service in a store environment.

Responsibilities include assisting with donation processing, cross-training for additional duties, and maintaining clean, safe, and organized workspaces while following company policies and procedures.

Qualifications

• High school diploma or equivalent preferred.
• Retail and/or stock handling experience preferred.
• Ability to listen to and follow instructions.
• Ability to communicate effectively.
• Ability to stand for extended periods of time and independently stoop, bend, kneel, push, and pull.
• Ability to recognize colors.
• Ability to lift up to 40 pounds.
• Ability to exercise good judgment, patience, and understanding.
• Knowledge of basic math skills.
• Ability to maintain a safe and clutter-free work environment.
• Ability to proactively learn about services and operations.
• Ability to occasionally work outdoors in varying temperatures and weather conditions.
• Ability to work a flexible schedule.

Responsibilities

• Receive, record, sort, and process donated goods according to the Kaizen system and all RAW/Outlet sorting and labeling guidelines.
• Greet donors and customers in a friendly and professional manner while providing excellent customer service.
• Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
• Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas.
• Sort, band, and organize hangers by type and follow all established processing procedures, including rubber banding shoes and other designated requirements.
• Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards.
• Follow inventory rotation guidelines and established pricing procedures.
• Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses.
• Maintain a positive attitude when working with customers, clients, and co-workers.
• Follow all company policies and procedures.
• Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors.

Skills

Listening

Communication

Stamina

Retail experience

Lifting 40 lbs

Education

High school diploma or equivalent

Tools

Kaizen system

Job description

Goodwill Southwest Florida in Fort Myers, FL seeks a part-time Retail Processor to receive, record, sort, and process donated goods using the Kaizen system. This role supports production goals, quality standards, merchandising, and customer service in a store environment.

Responsibilities include assisting with donation processing, cross-training for additional duties, and maintaining clean, safe, and organized workspaces while following company policies and procedures.