Donations & Stockroom Specialist

Goodwill Industries Group; Goshen (IN); On-site; USD 12,000 - 18,000; Full time

Job summary

Goodwill Industries Group store in Goshen, IN is seeking a Store Associate to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive‑thru to the sales floor. The role emphasizes accuracy and a strong customer-service mindset.

Responsibilities include greeting customers, managing inventory, processing purchases with the POS system, and supporting team operations in a fast‑paced environment while upholding safety protocols.

Qualifications

• Excellent customer service skills with positive donor engagement.
• Friendly, patient and professional interactions at all times.
• Strong attention to detail for sorting, pricing and categorizing donations.
• Ability to learn donation policies and identify acceptable items.
• Understanding of safety protocols and lifting techniques.
• Ability to work efficiently in a fast-paced setting with accuracy.
• Team-oriented with good communication and collaboration.
• Authorized to work in the United States and flexible availability.
• Basic experience with material handling equipment is a plus.

Responsibilities

• Greet customers, deliver excellent service, and respond to inquiries.
• Track inventory, count, restock, and report discrepancies.
• Process purchases via POS, handle cash/debit/credit, balance cash drawer.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team and supervisors to support store operations.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Friendliness

Attention to detail

Donation policies

Safety awareness

Fast-paced work

Teamwork & communication

Work authorization

Flexible availability

Material handling

Tools

POS system

Cash handling

Job description

Goodwill Industries Group store in Goshen, IN is seeking a Store Associate to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive‑thru to the sales floor. The role emphasizes accuracy and a strong customer-service mindset.

Responsibilities include greeting customers, managing inventory, processing purchases with the POS system, and supporting team operations in a fast‑paced environment while upholding safety protocols.