Donation Processing Specialist 3

Faithful Financial Co, LLC; Gulf Shores (AL); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Set your own schedule

Work from home

Potential for growth and promotion

Job summary

Faithful Financial Co, LLC is looking for reliable agents for their virtual call center based in Gulf Shores, Alabama. As part of our team, you'll support nonprofit organizations by managing donor calls, and contributing to meaningful causes from your home. An ideal candidate will have a calm phone presence, solid typing skills, and a minimum of 6 months remote experience or 1 year of on-site customer service. Compensation starts at $13–$15 per hour with flexible hours and growth potential.

Qualifications

• 6+ months of remote experience or 1 year of on-site customer service.
• Ability to maintain a calm and professional demeanor on calls.
• A quiet home workspace with flexible hours.

Responsibilities

• Handle inbound and outbound calls with donors.
• Accurately log data in call systems.
• Provide program details and excellent service.

Skills

Professional phone presence

Solid typing skills

Microsoft Office

Tools

Windows 11

Noise-canceling USB headset

Job description

Gulf Shores, United States | Posted on 05/01/2026

Join our virtual call center team and make a difference by supporting nonprofit organizations. We’re looking for professional, reliable agents to manage donor calls and contribute to meaningful causes — all from the comfort of your home.

Key Responsibilities

• Handle inbound and outbound calls with donors
• Accurately log data in call systems
• Provide program details and excellent service
• 6+ months of remote experience or 1 year of on‑site customer service
• A calm, professional phone presence
• Solid typing and Microsoft Office skills
• A quiet home workspace and flexible hours
• Windows 11 ONLY – No Chromebooks or Apple
• 8 GB RAM computer is preferred
• Dual monitors (highly suggested)
• Noise‑canceling USB headset (not required during application)
• Hardwired internet connection (not required during application)

Compensation and Benefits

• Start at $13–$15/hour
• Set your own schedule
• Work from the comforts of home
• Potential for growth and promotion

If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!