Donation Processing & Donor Support Specialist

Omaha Kroc; Southgate (MI); Hybrid; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

and more

Job summary

The Salvation Army Thrift Store in Southgate, MI is seeking a part-time Donation Attendant to be the first contact for donors. You will handle customer service, donation processing and support community programs through mission-driven work.

Responsibilities include greeting donors, processing donations, maintaining a neat donation area, and assisting with truck loading/unloading. Training is provided and a team-oriented environment is emphasized.

Qualifications

• Strong English communication skills for donor interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills for handling donations and receipts.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean, organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive where applicable.
• Support production processes as needed.
• Safeguard donated materials and equipment.
• Report complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and provide information about pickup services.

Skills

Donor service communication

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Southgate, MI is seeking a part-time Donation Attendant to be the first contact for donors. You will handle customer service, donation processing and support community programs through mission-driven work.

Responsibilities include greeting donors, processing donations, maintaining a neat donation area, and assisting with truck loading/unloading. Training is provided and a team-oriented environment is emphasized.