Donation Processing & Donor Service Associate

Grkroccenter; Southgate (MI); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Southgate, MI is hiring a part-time Donation Attendant earning $13.73–$15.73 per hour. You will greet donors, process donations, and keep the donation area organized while supporting our community programs.

This role includes training provided, ongoing coaching, weekend/evening shifts, and opportunities to build retail and customer service skills; physical requirements include lifting up to 50 pounds.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English

Basic computer skills

Basic math skills

Customer service

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Southgate, MI is hiring a part-time Donation Attendant earning $13.73–$15.73 per hour. You will greet donors, process donations, and keep the donation area organized while supporting our community programs.

This role includes training provided, ongoing coaching, weekend/evening shifts, and opportunities to build retail and customer service skills; physical requirements include lifting up to 50 pounds.