Donor Services & Donation Processing Specialist

Mykroc; Royal Oak, Northern (MI, KY); Hybrid; USD 19,000 - 22,000; Part time

Job summary

The Salvation Army in Michigan is hiring a Store Backroom Attendant to serve donors as the first point of contact. You will combine customer service with donation processing and help support our community programs.

In this part-time role, you will greet donors, process and track donations, maintain an orderly donation area, and assist with truck loading per policy. The position requires flexibility for weekends, holidays, and evenings and adherence to safety standards.

Qualifications

• High School Diploma or currently pursuing
• Excellent English communication for donor interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Flexible schedule including weekends, holidays and evenings

Responsibilities

• Greet donors and offer assistance to provide donor service
• Process and track donations accurately
• Maintain a clean, organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive where applicable
• Support production processes as needed
• Safeguard donated materials and equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule

Background check

Education

High School Diploma or currently pursuing

Job description

The Salvation Army in Michigan is hiring a Store Backroom Attendant to serve donors as the first point of contact. You will combine customer service with donation processing and help support our community programs.

In this part-time role, you will greet donors, process and track donations, maintain an orderly donation area, and assist with truck loading per policy. The position requires flexibility for weekends, holidays, and evenings and adherence to safety standards.