Donor Services Associate — Thrift Store Impact

Omahakroc; Grand Rapids (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Grand Rapids, MI is hiring a Donation Attendant for a part-time role that combines customer service, donation processing, and mission-driven work. As the first point of contact for donors, you will greet donors, process donations, maintain the donation area, help unload trucks, and support production; training is provided.

Applicants should have a high school diploma, strong English, basic computer and math skills, and a flexible schedule including weekends and

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Donor service

Customer service

Donation processing

Basic English

Basic computer skills

Basic math skills

Education

High School Diploma

Tools

None

Job description

The Salvation Army Thrift Store in Grand Rapids, MI is hiring a Donation Attendant for a part-time role that combines customer service, donation processing, and mission-driven work. As the first point of contact for donors, you will greet donors, process donations, maintain the donation area, help unload trucks, and support production; training is provided.

Applicants should have a high school diploma, strong English, basic computer and math skills, and a flexible schedule including weekends and