Donation Processing & Donor Support (PT)

tsainternal; Fridley (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Salvation Army is seeking a Store Backroom Attendant to serve as the first contact for donors and handle donation processing. This part-time role requires customer service, organization, and mission-driven work to support community programs.

Responsibilities include greeting donors, processing donations, maintaining the donation area, and assisting with pickup logistics while adhering to safety and policy guidelines. Weekend and evening availability is required.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math

Flexible schedule

Education

High School Diploma or pursuing

Job description

The Salvation Army is seeking a Store Backroom Attendant to serve as the first contact for donors and handle donation processing. This part-time role requires customer service, organization, and mission-driven work to support community programs.

Responsibilities include greeting donors, processing donations, maintaining the donation area, and assisting with pickup logistics while adhering to safety and policy guidelines. Weekend and evening availability is required.