Part-Time Donation Processing & Donor Service Associate

Grkroccenter; Chicago, Northern (IL, KY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

The Salvation Army in Chicago is seeking a part-time Store Backroom Attendant to be the first point of contact for donors. The role blends customer service with donation processing and supports community programs.

Responsibilities include greeting donors, processing donations, maintaining the donation area, and guiding donors on acceptable items while supporting truck loading and pickups. Ability to work weekends/evenings and pass a background check is required.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Job description

The Salvation Army in Chicago is seeking a part-time Store Backroom Attendant to be the first point of contact for donors. The role blends customer service with donation processing and supports community programs.

Responsibilities include greeting donors, processing donations, maintaining the donation area, and guiding donors on acceptable items while supporting truck loading and pickups. Ability to work weekends/evenings and pass a background check is required.