Donation Processing & Donor Services Associate (PT)

salvarmycareers; Fridley (MN); On-site; USD 16,000 - 23,000; Part time

Job summary

The Salvation Army in Fridley, MN is seeking a Store Backroom Attendant to be the first point of contact for donors, handling donation processing and customer service in a mission-driven environment.

Responsibilities include greeting donors, processing donations, keeping the donation area organized, supporting truck loading/unloading, safety, and receipting. This part-time role offers 25 hours weekly with weekend/evening flexibility.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills and ability to pass a background check.
• Flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

English communication

Basic computer skills

Basic math skills

Flexible schedule

Background check

Education

High School Diploma or pursuing

Job description

The Salvation Army in Fridley, MN is seeking a Store Backroom Attendant to be the first point of contact for donors, handling donation processing and customer service in a mission-driven environment.

Responsibilities include greeting donors, processing donations, keeping the donation area organized, supporting truck loading/unloading, safety, and receipting. This part-time role offers 25 hours weekly with weekend/evening flexibility.