Donation Processing & Donor Service Associate

salvarmycareers; Lincoln Park (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Lincoln Park, MI is seeking a Donation Processing Associate to join our team. This part-time role requires strong English communication, basic computer and math skills, and a flexible schedule including evenings, weekends, and holidays.

You will greet donors, process donations, and maintain an organized donation area. Paid training is provided, with ongoing coaching and opportunities to build retail and customer service skills.

Qualifications

• Must have strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills are required.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and provide pickup information for heavy items.

Skills

Donor service

Basic computer skills

Basic math skills

Strong English communication

Flexible schedule

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Lincoln Park, MI is seeking a Donation Processing Associate to join our team. This part-time role requires strong English communication, basic computer and math skills, and a flexible schedule including evenings, weekends, and holidays.

You will greet donors, process donations, and maintain an organized donation area. Paid training is provided, with ongoing coaching and opportunities to build retail and customer service skills.