Donation Processing & Donor Care Associate

tsainternal; Kalamazoo (MI); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More!

Job summary

The Salvation Army Thrift Store in Portage, MI is seeking a part-time Donation Processing Associate to greet donors, process donations, and help keep the donation area organized. The role includes evening and weekend hours as scheduled and offers on-the-job training and a supportive team environment.

You will learn donation procedures, participate in production processes, and ensure safety and accuracy while providing excellent customer service.

Qualifications

• Must have a High School Diploma or be pursuing one
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Greet donors and provide exceptional donor service
• Process and track donations accurately
• Maintain a clean and organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive
• Support production processes as needed
• Safeguard all donated materials and equipment
• Report any complaints, damage, or injuries in the donation area
• Guide donors on acceptable materials and information about pickup services

Skills

Customer service

Communication

Flexibility

Basic math

Teamwork

Education

High School Diploma

Tools

Basic computer skills

Job description

The Salvation Army Thrift Store in Portage, MI is seeking a part-time Donation Processing Associate to greet donors, process donations, and help keep the donation area organized. The role includes evening and weekend hours as scheduled and offers on-the-job training and a supportive team environment.

You will learn donation procedures, participate in production processes, and ensure safety and accuracy while providing excellent customer service.