Donation Processing & Donor Care Associate

The Salvation Army USA Central Territory; Garden City (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory is seeking a part-time Donation Attendant at the Garden City, MI thrift store. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

You will greet donors, process donations, maintain the donation area, and assist with truck loading and pickup information. Training is provided, with evenings and weekend shifts as scheduled.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

Donation processing

Cash handling

Teamwork

Education

High School Diploma

Job description

The Salvation Army USA Central Territory is seeking a part-time Donation Attendant at the Garden City, MI thrift store. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

You will greet donors, process donations, maintain the donation area, and assist with truck loading and pickup information. Training is provided, with evenings and weekend shifts as scheduled.