Donor Experience & Processing Associate (Part-Time)

Omaha Kroc; Michigan; On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Clarkston, MI is hiring a Donation Attendant to greet donors, process donations, and keep the donation area organized. This part-time role requires a friendly, service-oriented mindset and flexibility to cover evenings and weekends.

You will learn donation protocols, work with store leadership, and gain customer service experience while supporting community programs through the Salvation Army's mission.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

English communication

Basic math

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Clarkston, MI is hiring a Donation Attendant to greet donors, process donations, and keep the donation area organized. This part-time role requires a friendly, service-oriented mindset and flexibility to cover evenings and weekends.

You will learn donation protocols, work with store leadership, and gain customer service experience while supporting community programs through the Salvation Army's mission.