Donation Logistics & Customer Service Associate

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; USD 18,000 - 21,000; Full time

Job summary

Goodwill Central Oklahoma is seeking individuals to help grow our mission and assist the community through donation processing and customer service. This role supports transporting donated goods and ensures safe, efficient operations.

Starting pay is $13.50 per hour. Work schedule includes days, evenings, weekends, and holidays, with a 40-hour week and physical requirements such as lifting up to 50 pounds. Training provided.

Qualifications

• GED or equivalent preferred.
• Experience in customer service or interaction preferred.

Responsibilities

• Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers.
• Greets public in professional, cheerful manners, and provides customers with detailed written receipts.
• Keep work and public areas neat, clean and orderly.
• Maintains GICO equipment and property in good working condition and follows quality control standards.
• Opens, closes and secures ADC at the end of shift.
• Prepares and submits daily activity reports, tallies and inventories as assigned.
• Reviews and is familiar with safety policies, programs and procedures and adheres to safety rules.
• Attends safety training sessions and meetings.
• Abide by the policies and procedures as set forth by management.
• Performs other duties as required.

Skills

Communication

Customer service

Documentation

Teamwork

Education

GED or equivalent

Job description

Goodwill Central Oklahoma is seeking individuals to help grow our mission and assist the community through donation processing and customer service. This role supports transporting donated goods and ensures safe, efficient operations.

Starting pay is $13.50 per hour. Work schedule includes days, evenings, weekends, and holidays, with a 40-hour week and physical requirements such as lifting up to 50 pounds. Training provided.