Donation Experience Specialist

Goodwill Industries International, Inc.; Phoenix (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

Paid time off

Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Store Associate in Phoenix. You will greet donors, process donations, label items, assist customers, and help keep the sales floor and backroom organized in a fast-paced store.

Starting pay is $15.15 per hour. The Total Rewards package includes multiple medical plans, an HRA, dental and vision coverage, a 401(k) plan, life insurance, EAP, sick and vacation time, and paid holidays.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Labeling Gaylords correctly.
• Ensure receipt is offered to each donor.
• Inquires about hazardous products and directs proper disposal.
• Write up sales tickets and sold signs for furniture and large items.
• Assist customers with loading/unloading onto vehicles.
• Maintain merchandise placement and production room organization per standards.
• Cross-train in other store positions as needed.
• Maintain regular in-person attendance.

Skills

Customer service

Forklift certification

English proficiency

Job description

Goodwill of Central and Northern Arizona is seeking a Store Associate in Phoenix. You will greet donors, process donations, label items, assist customers, and help keep the sales floor and backroom organized in a fast-paced store.

Starting pay is $15.15 per hour. The Total Rewards package includes multiple medical plans, an HRA, dental and vision coverage, a 401(k) plan, life insurance, EAP, sick and vacation time, and paid holidays.