Donation Attendant: Customer Experience & Merch Prep

Goodwill Industries International, Inc.; Glendale (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K plans

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is hiring for a Store Associate to support donation processing and sales floor operations. You will deliver excellent customer service, label and stock items, and assist with loading donations and merchandise while following safety rules. A forklift certification is required and eligibility includes a background check.

The role offers a comprehensive benefits package and opportunities for growth within a values-driven team focused on community impact.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accept donations with outstanding customer service.
• Label items and ensure proper placement of donations.
• Offer receipts to donors for all donations.
• Inquire about hazardous items and direct disposal appropriately.
• Write up sales tickets and signs for large items.
• Assist customers with loading/unloading and merchandise organization.
• Operate pallet jack and walkie stacker; perform safety inspections.
• Adhere to safety rules and maintain store floor appearance.
• Cross-train in other store positions as needed.

Skills

Customer service

Forklift certification

English proficiency

Age 18+

Background check

Job description

Goodwill of Central and Northern Arizona is hiring for a Store Associate to support donation processing and sales floor operations. You will deliver excellent customer service, label and stock items, and assist with loading donations and merchandise while following safety rules. A forklift certification is required and eligibility includes a background check.

The role offers a comprehensive benefits package and opportunities for growth within a values-driven team focused on community impact.