Donation Experience Specialist

Goodwill Industries of North Louisiana Inc.; Alexandria (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries of North Louisiana Inc. is seeking a Donation Team Member to welcome donors, assist with donation intake, and ensure safe handling of items. The role involves recording counts, sorting items, and maintaining a clean, organized donation area.

You will support loading/unloading, assist customers with merchandise, and follow safety procedures to prevent hazards. This fast-paced, indoor/outdoor environment requires teamwork and reliable attendance.

Qualifications

• High school diploma, HiSET/GED preferred.
• Prior customer-service or warehouse experience preferred but not required.
• Background check and screenings required.

Responsibilities

• Greet donors and provide friendly, efficient service during donation intake.
• Record donor information and counts accurately; sort items into categories.
• Identify and handle hazardous materials and safety concerns promptly.
• Move donations and merchandise using proper material-handling techniques and equipment.
• Assist with loading/unloading, merchandising support, and store operations as needed.

Skills

Customer service

Donor service

Safety awareness

Communication

Education

High school diploma or equivalent

Tools

Pallet jacks

Dollies

Job description

Goodwill Industries of North Louisiana Inc. is seeking a Donation Team Member to welcome donors, assist with donation intake, and ensure safe handling of items. The role involves recording counts, sorting items, and maintaining a clean, organized donation area.

You will support loading/unloading, assist customers with merchandise, and follow safety procedures to prevent hazards. This fast-paced, indoor/outdoor environment requires teamwork and reliable attendance.