Donation Drive Attendant | Customer Service & Warehouse Ops

Goodwill Northern Michigan; Gaylord (MI); On-site; USD 25,000 - 34,000; Full time

Job summary

Goodwill Industries of Northern Michigan is seeking a Donation Attendant to provide excellent customer service to donors, unload donated items, and maintain an organized donation door area. The role includes operating a forklift and related equipment, setting up and breaking down pallets, and upholding safety policies in a dynamic, multi-donor environment.

Full-time and part-time positions are available, with duties spanning donation processing, donor interaction, and maintaining a safe, clean

Qualifications

• Self-motivated and able to work independently.
• Strong customer service mindset and professional behavior.
• Flexibility to handle multi-task duties in a donation center.

Responsibilities

• Greet donors at donation door and unload donated goods.
• Operate forklift, pallet jack, compactor as trained.
• Set up and take down gaylord/pallets and safely manage overhead doors.
• Support mission and safety policies in daily work.
• Maintain clean, safe work areas and assist multiple donors.

Skills

Self-motivated

Ability to work independently

Customer service

Education

Some high school

Tools

Forklift operation

Trash compactor

Job description

Goodwill Industries of Northern Michigan is seeking a Donation Attendant to provide excellent customer service to donors, unload donated items, and maintain an organized donation door area. The role includes operating a forklift and related equipment, setting up and breaking down pallets, and upholding safety policies in a dynamic, multi-donor environment.

Full-time and part-time positions are available, with duties spanning donation processing, donor interaction, and maintaining a safe, clean