Donation Door Supervisor: Lead Donor Experience & Operations

Easterseals-Goodwill Northern Rocky Moun; West Valley City (UT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, Vision, Dental

PTO

401(k) Retirement Plan

Tuition Assistance

Flexible Spending + Health Savings

Employee Wellness Program

30% Discount at Goodwill Stores

Job summary

Easterseals-Goodwill Northern Rocky Mountain is seeking a Donation Door Supervisor in West Valley City, UT to oversee donation operations and related activities across retail, production, and door operations. The role requires cross-training and strong leadership to meet daily goals.

The position demands flexibility for evenings and weekends, with prior supervisory experience preferred and a focus on policy adherence and donor service. A dynamic, team-oriented environment awaits.

Qualifications

• Must have supervisory experience or demonstrated leadership in a fast-paced environment.
• Ability to coach, motivate, and train staff to meet performance expectations.
• Experience coordinating multiple tasks across donation, retail, and production areas.
• Able to review performance metrics and adjust staff allocation accordingly.
• Strong communication to conduct coaching conversations and address deficiencies.

Responsibilities

• Balance activities including Management by Walking Around and hands-on work in the Donation Door area.
• Act as Driver of operations at the Donation Door—inspire, coach, train, monitor, and schedule the team.
• Fill open positions and ensure smooth daily operations.
• Review donation door results on a daily, weekly, and monthly basis.
• Ensure Donation Door areas are organized, clean, and compliant with policies.

Skills

Supervisory experience

Coaching

Leadership

Operations management

Team coordination

Job description

Easterseals-Goodwill Northern Rocky Mountain is seeking a Donation Door Supervisor in West Valley City, UT to oversee donation operations and related activities across retail, production, and door operations. The role requires cross-training and strong leadership to meet daily goals.

The position demands flexibility for evenings and weekends, with prior supervisory experience preferred and a focus on policy adherence and donor service. A dynamic, team-oriented environment awaits.