Donation & Customer Experience Specialist

Goodwill Industries of Northern New Engl; Topsham (ME); Hybrid; USD 44,083,200 - 63,369,600; Full time

Benefits offered by this job

Medical coverage

PTO (Paid Time Off)

403(b) retirement plan with employer"s

Employee discount at Goodwill stores

Job summary

Goodwill NNE is seeking a Donation Specialist to provide excellent service to donors and efficiently manage donations at our Maine site. You will inspect, sort, and track donations, greet donors, and safely operate power equipment to organize goods.

The role requires strong math and reading skills, a flexible schedule including evenings and weekends, and a positive, team-oriented attitude. A background check is required for employment.

Qualifications

• Math and reading skills required for daily donation processing.
• A flexible schedule including evenings, weekends, and holidays.
• A positive, friendly attitude to create a welcoming environment.

Responsibilities

• Inspect, accept, track and sort donations for proper placement.
• Greet donors and provide outstanding customer service.
• Safely operate power equipment to organize donated goods.
• Sort merchandise into correct categories while ensuring quality.
• Load and unload materials and keep the site organized throughout the day.

Skills

Customer service

Mathematical skills

Literacy skills

Flexible schedule

Positive attitude

Team player

Education

High School Diploma or GED

Tools

Power equipment

Job description

Goodwill NNE is seeking a Donation Specialist to provide excellent service to donors and efficiently manage donations at our Maine site. You will inspect, sort, and track donations, greet donors, and safely operate power equipment to organize goods.

The role requires strong math and reading skills, a flexible schedule including evenings and weekends, and a positive, team-oriented attitude. A background check is required for employment.