Donation Specialist

Goodwill Northern New England; Manchester (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

Generous PTO Plan

Paid Short‑ & Long‑Term Disability

403(b) retirement plan with employer match

30% Employee discount at Goodwill stores

Life navigation services and free counseling

Job summary

A charity organization is seeking a Donation Specialist in Manchester, NH, to manage donations and provide excellent customer service. Responsibilities include inspecting and sorting donations, operating power equipment, and maintaining an organized donation site. Ideal candidates should possess strong mathematical and literacy skills, a positive attitude, and flexibility in scheduling. Benefits include medical, dental, and vision insurance, a generous PTO plan, and employee discounts. Join a supportive community that values well-being and growth.

Qualifications

• Solid grasp of math and reading skills required daily.
• Ability to work varying hours including evenings, weekends, and holidays.
• Bring positivity and a smile to create a fantastic work environment.
• Criminal background check must be completed.

Responsibilities

• Inspect, accept, track, and sort donations efficiently.
• Provide outstanding customer experience to donors.
• Operate power equipment safely to organize donations.
• Categorize and sort merchandise to maintain organization.
• Load and unload materials for donation preparation.
• Process donations throughout the day, ensuring efficiency.

Skills

Mathematical skills

Literacy skills

Positive and Friendly Attitude

Flexible schedule

Education

High School Diploma or Equivalent

Job description

Description

Work Location: Manchester , NH

As a Donation Specialist, you'll become an essential part of our team, providing top‑notch customer service and efficiently managing donations. Here's what your role entails:

• Inspect, Accept, Track, and Sort Donations: Ensure all donations find their way to the right place.
• Outstanding Customer Experience: Greet donors and lend a hand when needed.
• Operate Power Equipment: Safely handle power equipment to organize and store donated goods.
• Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.
• Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.
• Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.

Minimum Qualifications

• Mathematical and Literacy Skills: Solid grasp of math and reading skills required daily.
• Flexible Schedule: Ability to work varying hours, including evenings, weekends, and holidays.
• Positive and Friendly Attitude: Bring positivity and a smile to create a fantastic work environment.
• Clear Background Check: Criminal background check must be completed to meet agency standards.

Preferred Qualifications

• Experience or Certification: Prior experience or certification in light manufacturing, processing, or warehouse work is a plus.
• Thrift or Used Goods Experience: Prior experience with thrift or used goods processing is a bonus.
• High School Diploma or Equivalent: Completion of high school or equivalent (GED, HiSET, etc.) is valued.

What We Offer

We believe in supporting our employees just as much as they support our mission. In addition to a fulfilling and supportive environment, we offer:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short‑ & Long‑Term Disability
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential and more!

We also offer life navigation services, including free counseling and telehealth services to support your physical and mental health. Goodwill NNE is committed to a friendly and respectful workplace where everyone is kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you become part of a community that looks out for its employees and their well‑being.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.