Donation Processing & Customer Care Specialist

Goodwill Northern New England; Amherst (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

Generous PTO plan

Paid Short- and Long-Term Disability

403(b) retirement plan with employer match

50% employee discount at Goodwill stores

Job training with growth potential

Job summary

Goodwill Northern New England is seeking a Donation Specialist to provide excellent customer service while efficiently managing donations. Responsibilities include inspecting, sorting, and processing donations, ensuring a positive experience for donors. Candidates should possess strong mathematical and literacy skills, have a flexible schedule, and pass a criminal background check. Preferred qualifications include experience in light manufacturing or warehouse work. Goodwill offers medical, dental, generous PTO, a 403(b) retirement plan, employee discounts, and valuable job training.

Qualifications

• Solid grasp of math and reading abilities.
• Ability to work varying hours, including evenings, weekends, and holidays.
• Bring positivity and a smile to create a fantastic work environment.
• A completed criminal background check is required.

Responsibilities

• Ensure all donations find their way to the right place.
• Greet donors and lend a hand when needed.
• Safely handle power equipment to organize and store donated goods.
• Keep items sorted into the correct categories while ensuring quality and value.
• Prepare donations by loading and unloading materials into containers.
• Process donations throughout the day, keeping the donation site organized.

Skills

Mathematical Skills

Literacy Skills

Positive Attitude

Customer Service

Flexible Schedule

Education

High School Diploma or Equivalent

Job description

Goodwill Northern New England is seeking a Donation Specialist to provide excellent customer service while efficiently managing donations. Responsibilities include inspecting, sorting, and processing donations, ensuring a positive experience for donors. Candidates should possess strong mathematical and literacy skills, have a flexible schedule, and pass a criminal background check. Preferred qualifications include experience in light manufacturing or warehouse work. Goodwill offers medical, dental, generous PTO, a 403(b) retirement plan, employee discounts, and valuable job training.