Donation Specialist

Goodwill Northern New England; Rockland (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

Generous PTO Plan

Paid Short- & Long-Term Disability

403(b) retirement plan with employer match

30% Employee discount at stores

Job summary

A nonprofit organization in Rockland, Maine is seeking a Donation Specialist to handle donations at their store. Responsibilities include greeting donors, sorting donations by type and quality, and operating machinery like pallet jacks. The ideal candidate will possess a positive attitude, necessary mathematical skills, and be physically capable of lifting up to 100 lbs. A flexible schedule is required, with potential evening and weekend shifts. Benefits include medical plans, generous PTO, and job training opportunities.

Qualifications

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check.
• Physical capability to lift and move objects, including lifting up to 100 lbs.

Responsibilities

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best class customer experience to donors.
• Operate power equipment to organize donated products.

Skills

Positive, friendly attitude

Basic mathematical skills

Literacy skills

Ability to use essential job equipment

Flexibility to work varying schedules

Good decision-making skills

Education

High school diploma or equivalent

Tools

Pallet jacks

Job description

Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential and more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Duties

Goodwill stores handle hundreds of donations daily, and we are hiring quick‑thinking, hard workers to perform light warehouse work. Donation Specialists greet donors, accept donations, and then use light machinery to move heavy loads. Donation Specialists can also expect to sort donations by type and quality. Quick decision‑making is a must. Goodwill NNE also expects Donation Specialists to be able to say “no thank you” to items we cannot accept and politely explain why to each customer.

Imagine working in the "back room" of our store, where each day brings new challenges and experiences. You won't live the same day twice in this job. As a Donation Specialist, you'll receive comprehensive safety training, including the operation of pallet jacks and other essential equipment to handle donations effectively.

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best‑in‑class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

Qualifications

Minimum Qualifications

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Preferred Qualifications

• Prior experience in light manufacturing, warehouse work, or donation‑related tasks.
• High school diploma, GED, HiSET, or equivalent.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.