Donation Center Attendant - Customer Service & Sorting

Hopeservices; Santa Cruz (CA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Hope Services in Santa Cruz, CA seeks a dedicated staff member to manage donation reception and storage responsibilities at a community drop location. The role emphasizes on-the-job training for HOPE Trainees and strong customer service while upholding safety standards.

Primary duties include processing donations, issuing receipts, organizing materials, and coordinating with the HOPE truck team. Reports to Salvage Manager; no supervisory duties expected.

Qualifikationen

• No formal education required; 1 year OTJ training/experience in customer service.
• Reports To: Salvage Manager
• Supervisory Responsibility: none

Aufgaben

• Provides good customer service to all visitors at the assigned location.
• Accepts donated materials and provides the customer with a receipt.
• Prepares material for pick by HOPE trucks.
• Separates clothing from miscellaneous materials, stores appropriately.
• Maintains a neat storage unit and assures security of all materials.
• Loads and unloads donated materials as needed.
• Locks and unlocks station at the start and finish of each shift.
• Calls in all concerns and issues to home base. Reports losses and complaints timely.
• Performs other duties as assigned to assure efficiency of operation.

Kenntnisse

Read English

Customer rapport

Lifting procedures

Safety awareness

Work independently

Good judgement

Jobbeschreibung

Hope Services in Santa Cruz, CA seeks a dedicated staff member to manage donation reception and storage responsibilities at a community drop location. The role emphasizes on-the-job training for HOPE Trainees and strong customer service while upholding safety standards.

Primary duties include processing donations, issuing receipts, organizing materials, and coordinating with the HOPE truck team. Reports to Salvage Manager; no supervisory duties expected.