Donation Services Associate

Goodwill-Central-Coast; Capitola (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Goodwill Central Coast in Capitola, California seeks a team member to manage donations at the store and greet donors, while assisting with sorting and processing items for sale.

You will wrap, label, and stage donations for transport, issue receipts, and support sales staff with floor displays. Training is provided, and no prior experience is required. The role emphasizes safety, courtesy, and accurate record-keeping.

Qualifications

• High school diploma or equivalent preferred.
• Ability to communicate in English; basic Spanish preferred.
• Ability to follow procedures and work with donors.
• Ability to lift up to 50 lbs.

Responsibilities

• Maintain donation area inside a retail store, keeping area neat, clean and organized.
• Greet donors by following defined procedures, accept or reject items for donation and explain reasons.
• Offer and/or issue donor a receipt and record donation on daily record.
• Sort and stack donations into designated containers, ensuring items are wrapped or packed to prevent damage or safety hazards.
• Assist sales staff in preparing goods for floor display.

Skills

Basic English communication

Basic Spanish (preferred)

Education

High school diploma or equivalent

Job description

Goodwill Central Coast in Capitola, California seeks a team member to manage donations at the store and greet donors, while assisting with sorting and processing items for sale.

You will wrap, label, and stage donations for transport, issue receipts, and support sales staff with floor displays. Training is provided, and no prior experience is required. The role emphasizes safety, courtesy, and accurate record-keeping.