Donation Center Associate - Sorting & Customer Service

Goodwill of Central and Coastal Virginia; Bon Air (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a donation center associate to help customers with donated goods and to pre-sort items for processing. You will greet donors, assist with unloading, and ensure donations are categorized correctly for efficient intake.

The role emphasizes safe lifting, following dress and hygiene standards, and maintaining a clean, organized work area. Background checks are required, and ability to work evenings or weekends may be needed.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No previous experience required for this role.
• No professional certifications are required for this position.
• Criminal background check required.

Responsibilities

• Provide prompt, efficient, and courteous service to all customers, internal and external.
• Assist customers with donations by greeting donors and helping unload their vehicle without damaging the car.
• Accurately presort donations by category and label accordingly.
• Safely load trailers with donations and maintain organized work areas.
• Ensure security of company assets and report any security concerns.

Education

High School Diploma or GED preferred

Job description

Goodwill of Central and Coastal Virginia is seeking a donation center associate to help customers with donated goods and to pre-sort items for processing. You will greet donors, assist with unloading, and ensure donations are categorized correctly for efficient intake.

The role emphasizes safe lifting, following dress and hygiene standards, and maintaining a clean, organized work area. Background checks are required, and ability to work evenings or weekends may be needed.