Donation Center Associate - Sorting & Customer Care

Goodwill of Central and Coastal Virginia in; Mechanicsville (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking an Associate to assist customers with donated goods and to ensure donations are pre-sorted safely and accurately. You will greet donors, help unload vehicles, and label donations as they come in, while following safety and security procedures.

The role requires maintaining a clean workspace, adhering to dress code, and working evenings/weekends as business needs dictate.

Qualifications

• Ability to greet and assist donors with unloading their vehicle.
• Ability to presort donations by category and label accordingly.
• Wollows safety procedures when handling donations and loading trailers.

Responsibilities

• Provide prompt, efficient, and courteous service to customers.
• Assist donors with unloading their vehicle and guiding them in the donation process.
• Presort donations by category and label them.
• Safely load trailers and maintain a clean, organized work area.
• Ensure the security of company assets and report any security concerns.
• Follow department policies and communicate with supervisor about issues.
• Adhere to dress code and personal hygiene standards.
• Exercise sound judgment in interactions with customers and donors.

Skills

Customer service

Donation handling

Safety compliance

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking an Associate to assist customers with donated goods and to ensure donations are pre-sorted safely and accurately. You will greet donors, help unload vehicles, and label donations as they come in, while following safety and security procedures.

The role requires maintaining a clean workspace, adhering to dress code, and working evenings/weekends as business needs dictate.