Donation Center Associate & Processing Trainee

Goodwill Industries of Southern NJ and Philadelphia; Pennsauken Township (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Paid time off (PTO)

Discounts

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking team members to process donations and support the donor experience. You will greet donors, assist with loading and sorting donations, and maintain a clean and safe work area while following PPE and safety procedures.

The role requires reliability, strong customer service, and the ability to operate equipment like pallet jacks and forklifts. Flexibility to work varied shifts, including evenings and weekends, is expected.

Qualifications

• Customer service skills to create a positive donor experience.
• Ability to follow safety rules and wear PPE.
• Reliability and punctuality in a fast-paced environment.
• Ability to operate basic equipment like pallet jacks and forklifts.

Responsibilities

• Accept donations from customers and provide a positive experience.
• Label outgoing gaylords accurately.
• Sort donations into correct categories as directed.
• Assist with loading furniture or large items for customers.
• Maintain cleanliness and organization of the donations area.
• Greet donors and acknowledge those waiting; offer receipts at donation.

Skills

Customer service

Reliability

Safety awareness

Honesty and integrity

Accountability

Ability to work under pressure

Training certification readiness

Enthusiasm

Attention to detail

Tools

Pallet jack

Forklift operation

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking team members to process donations and support the donor experience. You will greet donors, assist with loading and sorting donations, and maintain a clean and safe work area while following PPE and safety procedures.

The role requires reliability, strong customer service, and the ability to operate equipment like pallet jacks and forklifts. Flexibility to work varied shifts, including evenings and weekends, is expected.