Donation Center Associate — Part-Time Customer Service

GOODWILL CENTRAL COAST; Santa Cruz (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

GOODWILL CENTRAL COAST is seeking a part-time donation processor in Santa Cruz. You will greet donors, accept or reject items, issue receipts, and log donations while maintaining a neat donation area inside the store. The role may include sorting, packing, and assisting sales staff with floor readiness.

The position emphasizes safe handling, basic English/Spanish communication, and on-the-job training for varied duties. Expect routine store duties and light janitorial tasks.

Qualifications

• High school diploma or equivalent preferred.
• Duties can be learned on-the-job.
• Knowledge of material handling equipment preferred.

Responsibilities

• Maintain donation area inside a retail store, ensuring area is neat, clean and organized.
• Greet donors and process donations; explain acceptance decisions.
• Offer and/or issue donor a receipt and record donation details.
• Sort and stack donations into designated containers to prevent damage.
• Assist with store materials handling and display preparation as needed.
• May perform janitorial duties as needed and perform related duties.

Skills

English communication

Spanish preferred

Teamwork

Material handling

Safety awareness

Education

High school diploma or equivalent preferred

Tools

Barrels and wire cages

Packing equipment

Job description

GOODWILL CENTRAL COAST is seeking a part-time donation processor in Santa Cruz. You will greet donors, accept or reject items, issue receipts, and log donations while maintaining a neat donation area inside the store. The role may include sorting, packing, and assisting sales staff with floor readiness.

The position emphasizes safe handling, basic English/Spanish communication, and on-the-job training for varied duties. Expect routine store duties and light janitorial tasks.