Donation Center Associate - Flexible Schedule & Bonuses

MERS Goodwill; Carbondale (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Monthly Bonus Up to $250

Medical benefits

Dental and Vision benefits

Voluntary Life and AD&D Insurance

403(B) Retirement

401(A) Retirement

PTO accrual 15 days

Employee store discount

Paid holidays

Flexible schedules

Career growth opportunities

Job summary

MERS Missouri Goodwill is seeking a Retail Donation Attendant for our Carbondale Store - Main team. The role supports the mission, keeps donations organized, and provides friendly customer service. Earn $15.50/hour with up to $250/month bonus potential and a comprehensive benefits package.

Responsibilities include greeting donors, sorting donations, maintaining store cleanliness, protecting assets, and following safety procedures while delivering professional service and teamwork.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Customer service

Communication

Organization

Math basics

Education

High School Diploma/GED Preferred

Job description

MERS Missouri Goodwill is seeking a Retail Donation Attendant for our Carbondale Store - Main team. The role supports the mission, keeps donations organized, and provides friendly customer service. Earn $15.50/hour with up to $250/month bonus potential and a comprehensive benefits package.

Responsibilities include greeting donors, sorting donations, maintaining store cleanliness, protecting assets, and following safety procedures while delivering professional service and teamwork.