Donation Center Associate: Donor Services & Sorting

The Salvation Army USA Western Territory; Orange (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Career growth

Paid time off

Medical, Dental, and Vision

Wellness Program Incentives

Retirement Plan

Pre-paid Legal Service

AFLAC

Pet Insurance

Employee Assistance Program

Employee Store Discounts

Referral bonuses

Job summary

The Salvation Army USA Western Territory's Orange Store is seeking a Donation Attendant to assist donors, maintain the donation area, and support the Retail Team in delivering a positive shopping and donor experience.

You will handle donated items, complete receipts, manage paperwork, and help load donations for pickup, while following safety and reporting guidelines. This role offers full-time hours, benefits, and opportunities for growth in a mission-driven organization.

Qualifications

• Background check is required, including criminal history and sex offender registry.
• Ability to read, write, and follow written and verbal instructions.
• Ability to communicate effectively with management, coworkers, customers, and donors.

Responsibilities

• Maintain and clean the donation area around the trailer/pod at start and end of shift.
• Assist donors in receipt of donated items and provide receipts.
• Maintain reports and paperwork as instructed by Supervisor.
• Sort donations into proper containers and stack materials as directed.
• Assist TSA drivers with loading donations onto trucks as needed.
• Inform supervisor of needed items before running out (e.g., brooms, totes).
• Secure and lock donation trailer/pod at end of shift.

Skills

Customer service

Stock handling

Inventory management

Donation processing

Education

High School diploma or equivalent

Job description

The Salvation Army USA Western Territory's Orange Store is seeking a Donation Attendant to assist donors, maintain the donation area, and support the Retail Team in delivering a positive shopping and donor experience.

You will handle donated items, complete receipts, manage paperwork, and help load donations for pickup, while following safety and reporting guidelines. This role offers full-time hours, benefits, and opportunities for growth in a mission-driven organization.